RETURNS CENTER

HOW IT WORKS

Select the items to return

Get a refund confirmation

Send it off when you can

RETURNS FAQ

How do I exchange my order?

Please email customerservice@botkier.com for instructions on how to start an exchange.

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by our team, you'll get your refund typically within 48 hours.

What items are returnable?

Items purchased in the last 14 days.

What items are non-refundable?

-Items marked as final sale.
-Free gifts or promotional items with retail value.

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